ACE Scientific Solutions offers a comprehensive range of services in support of the systems and equipment we supply. In addition, we service, support and calibrate a wide range of products from many different suppliers. Our team includes project managers, highly experienced engineering and technical support staff and other key personel who have decades of experience in supplying and supporting scientific, laboratory, particle measurement, gas detection, environmental monitoring and other instrumentation.
Our team includes highly trained technicians, engineering and technical support staff, systems integration staff and various other key resources. Our Melbourne head office heads up our global service team who are capable of servicing, supporting and calibrating a wide range of products used in many different industries. Both on-site and in-house repairs are possible in many cases with other products needing to be sent to one of our service facilities. We not only service and support our own products, we service and support many other brands, makes and models of equipment. Feel free to call one of our offices today to learn more.
Our Melbourne head office in Croydon heads up our national calibration support centre. We offer a wide range of calibration services covering an extensive range of sensors, instruments and equipment spanning many different industries. For more information on the calibration services we provide, please click HERE.
Proper project management is paramount in being able to supply what you quote to customers, particularly in the case of installing GMP compliant particle and or environmental monitoring systems into facilities and or other highly specialized systems or equipment. The ACE Scientific Solutions team incorporates a wide range of industry professionals with extensive project management experience. In an industry first, we also operate an Australasian systems integration network for GMP projects. This network incorporates a wide range of specialist companies and project managers in the localized support of the monitoring systems we supply.
ACE Scientific Solutions offers world class asset management software and resources for organizations wanting to manage assets and their mobile workforce. The company also provides consulting, advice and system integration services to this effect. Features include stock management and location, job or project status, people deployment tracking, task coordination, image capture, real-time updating across fixed and mobile platforms and countless other 21st century functionality. Put simply, once you have used our state-of-the-art platforms your company will never look back. This software and these services are ideal for a wide variety of companies and service providers.
System & Equipment Validation
While ACE Scientific Solutions offers a wide range of products which dont require validation, some of our equipment and GMP compliant particle and or environmental monitoring systems certain do. Whether your installing an environmental monitoring system in a facility, buying a liquid particle counter or many other specialized products, ACE Scientific Solutions can provide world class validation documentation and highly experienced engineering staff to execute those documents for you as required. Our staff have decades of experience in this field and an in-house and global team of professionals to support your requirements.
Service Level Agreements
Buying systems and equipment is one thing, having them maintained, supported and calibrated annually is another. ACE Scientific Solutions can easily taylor an SLA to meet your exact needs and unlike many companies in the market, we don’t force these agreements on customers, nor do we force people to pay for pre-paid hours they are unlikely to use. Our SLA’s are simple and straight forward and cost effective and you can either enter into an SLA with us or simply call us annually (or as required) and engage us to undertake any servicing, maintenance and or calibration works for you. It’s professional, it’s simple and it gives customers the power to choose.